Samsung Galaxy Watch8 Classic

Device Care Products

Accidents happen. Device protection has you covered. 

Device Care is a service TELUS and Koodo offer in partnership with Asurion that provides our customers peace of mind knowing that their device is protected should they damage their device.

How does coverage work for Device Care Products?

Your Device Care protection is tied to your phone number. To be eligible for coverage, your device must be connected to the TELUS network at the time of peril.

What's covered:

• Accidental damage coverage for physical and lquid damage
• Replacement if your device is lost or stolen (only with Device Care Complete), or can't be fixed
• Covers malfunctions after manufacturer's warranty ends
• $39 cracked front screen repairs for eligible devices (excludes Apple Watch), fixed as soon as next day
• Other repairs for eligible devices (excludes Apple Watch), like broken camera, charging port, speaker repair and more
• Faulty battery replacement for $0 (excludes all watches)
• Make up to 2 claims within any 12-month period (cracked front screen repairs and battery replacements do not count toward claim limit with Device Care Complete)

What isn't covered under Device Care Products?

• Defects covered by the one-year manufacturer warranty
• Accessories, cosmetic damage, and changes or enhancements to your device
• Abuse, misuse, or intentional acts
• Problems with the device before your enrolment was in effect
• Failure caused by computer viruses
• Device Care BYOD and Device Care Connected don't cover lost or stolen devices

What service fees apply when making a claim?

When making a claim, you will need to pay a service fee. To determine your replacement or service fee, visit phoneclaim.com/TELUS. These costs are in addition to your monthly payments.

TELUS Easy Payment®

Subject to approved credit with a 24-month TELUS Easy Payment® agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy Payment® balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy Payment® balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra.